Release Notes (EXT)

Live Platform

• Event Ticketing
• Museums and Parks Ticketing
• Seated Ticketing
• Event App
• Cash Register (POS)

Payments Platform

• Online Payments
• POS payments

Central Services

• Analytics Portal
• Conversational Router

Spanish

• Engage Platform (Spanish)

Miscellaneous

• Copy of How to setup the Global Ticket connection in the Customer Data Platform (CDP)
• Copy of Customer Data Platform: Appmiral integration
• Copy of CDP

Updated MSC Product Packaging

• General
• New MSC packaging specifications
• Differences between the solutions
• Differences between Basic and Adv/Pro
• Migrating to the Agent Inbox

Announcements

• Announcement

Analytics Portal (in multiple boards 2)

• Introduction (in multiple boards 2)
• Definition changes
• Dashboards

Engage Platform

• Mobile Service Cloud
• Mobile Marketing Cloud
• Conversational AI Cloud
• AI Decisioning Engine
• GenAI

Connectivity Platform

• Verification
• Platform Apps
• SMS
• Voice Platform
• Messaging Platform
• OTT Channels
• Sign